FAQ 

This page should answer most of your questions about our services. If there is still something you would like to ask then please contact us at 012-428 3535 or by emailing us at weddingtips_enq@yahoo.com

COST
(1) HOW MUCH DOES A WEDDING WEBSITE COST?
It is RM250.00 (USD70.00) and your website will be hosted for 3 months. You may request for extension at RM100.00 (USD25.00) each additional month.

(2) ARE THERE ANY ADDITIONAL HIDDEN COSTS?
No. There are absolutely no fees other than the quoted price.

(3) WHAT FORM OF PAYMENT DO YOU ACCEPT?
Payment can be made directly into our bank account.

(4) HOW DO I PURCHASE AND PAY FOR MY WEDDING WEBSITE?
Click on the "Order" page and follow the instructions.

(5) WHAT IF FOR SOME REASON I'M NOT HAPPY WITH THE WEBSITE?
We want you to be really happy with your site!  If for some reason you are dissatisfied please send us an email within 14 days of purchase and we will give you a refund of 100%.  We have never had anyone ask for a refund - everyone loves their site!

DESIGN
(1) I DO NOT HAVE ALL THE INFORMATION AVAILABLE TO COMPLETE MY SITE, CAN I STILL LAUNCH THE SITE AND GIVE YOU THE INFORMATION LATER?
Yes.  We understand that you may not have all the information available to complete your site.  Most of our clients prefer to submit the information bit by bit as they get it.  We will send you detailed instructions on what information and pictures we need after you have ordered. 

(2) CAN I CHANGE THE ORDER OF THE PAGES?
Yes.  You can have any menu order you like.

(3) WHO CREATES MY WEBSITE?  IS THIS A DO-IT-YOURSELF SERVICE?
Every part of your wedding web site is designed and created by our Website Designers.  All you have to do is tell us what you want on your site and we do the rest. This is not a do-it-yourself site!

(4) WILL I HAVE ADVERTISING ON MY WEBSITE?
No. There will be no advertising at all on your website.

(5) CAN I MAKE CHANGES TO MY WEDDING WEBSITE WHENEVER I WANT?
Yes. All packages include reasonable updates and changes that need to be done once the draft site has been completed. It is at our discretion to decide if at some point that we need to finish changes and complete your site.

(6) HOW DO I MAKE CHANGES TO MY WEBSITE?
You can contact us at any time by email with your changes.

(7) HOW WILL I KNOW WHEN I HAVE RECEIVED AN RSVP?
When a visitor to your site submits an RSVP form, you will automatically receive an email containing the information that your guest supplied in the RSVP form.

(8) HOW DOES THE GUESTBOOK WORK?
When a visitor to your site enters a message into the guestbook, the message gets posted to the website so that all future visitors can see the message.  You will automatically receive an email containing the information your visitor entered in the guestbook as well as the date and time the message was posted.

(9) I DON'T KNOW WHAT TO WRITE IN SOME OF MY PAGES, CAN YOU GIVE ME SOME TIPS?
Yes.  Just let us know which pages you need help with and we can provide you with some suggestions and ideas.